Web Hosting Provider: Interview with Bogdan Toshev General Manager at HostArmada

HostArmada Inc. provides reliable web hosting solutions with very high uptime, extremely fast support, secure, simple and easy-to-use tools.  After 1 year in the market, the business is already serving 3000+ customers. The general manager Bogdan Toshev, shares some of the success stories with us and more detail on the services at HostArmada.

Please tell us a little more about yourself and your experience in the Web Hosting Industry?

My name is Bogdan and I am the general manager at HostArmada. I’ve greater than 5 years of expertise within the Web Hosting Industry to this point and I’m trying ahead to much more – God bless! What makes me extraordinarily pleased is having the ability to affect and supply a service that leaves the consumer glad. Seeing our clients’ tasks develop on our servers is a particularly rewarding expertise. As an individual I can say that I’m inclined to workaholism, nonetheless, I exploit my free time doing lively stuff like going to the gymnasium, taking part in soccer, studying books and studying new languages – at the moment finding out Japanese. I’m a agency believer that one ought to all the time work on bettering their well being and skills on this fast-paced world.

What is Hostarmada?

HostArmada is a hosting firm created with the mission to serve the wants of its customers as broadly as attainable and higher than what’s at the moment in the marketplace. We take pleasure in offering clear details about our providers and delivering on our preliminary proposition to the client. Even although the corporate is nearly 3 years outdated, every individual on the workforce behind it has at least 5 years of expertise and totally different hosting suppliers. Out of that have we derived quite a lot of issues that may be improved and that’s precisely what we’re always targeted on. We are aiming to realize the best attainable high quality of service each by way of hosting plans and help.

Shared Cloud Web Hosting Services

There are many hosting suppliers out there, what distinctive area and hosting options/providers do you present, what are the advantages of utilizing HostArmada?

There are 4 essential rules that we abide by with regards to differing ourselves from different firms – transparency, innovation, tolerance, unfold of knowledge. We are very clear with our clients and we all the time present them with all of the attainable choices that they’ve with regards to eventualities like “what the best plan for their project will be” to “how to resolve a certain issue”.  We are additionally always engaged on our platform and bettering it, which is among the foremost the reason why I can confidently say that we have now one of many quickest loading occasions in the marketplace in addition to probably the most secure options. Yet, we’re additionally engaged on a brand new enchancment of our providers that I can’t reveal an excessive amount of about, I can solely say at this time that it’ll additional improve our velocity and safety and there are only some internet hosting suppliers at the moment in the marketplace which have a characteristic just like ours. HostArmada shouldn’t be an organization that has aggressive habits towards our clients. In circumstances the place a sure consumer has a better useful resource utilization in comparison with what their plan provides, we all the time contact them earlier than taking any restrictive motion and focus on with them what the perfect choices for them are and whether it is attainable to unravel the difficulty at hand. We do additionally brazenly share our expertise with totally different issues that we have now discovered in our information base, which stands as one of many richest that you’ll find within the hosting market.

What is the expertise powering your platform, may you give us a walkthrough of the HostArmada internet hosting platform and the way it works?

That is all the time a topic to alter so I can’t present a transparent reply as we’re all the time utilizing the newest out there perks in the marketplace with a view to be sure that our service is forward of the curve. We are additionally offering choices to our clients, like Web Servers NGINX and LiteSpeed, so we will make it possible for they all the time go for what works finest for them.

How do you guarantee safety, most uptime and effectivity to your shoppers?

It’s fairly easy. Instead of aiming to maximise our revenue margins, we intention to offer an answer that has useful resource availability at all occasions. That manner every buyer can benefit from the justifiable share of assets that they subscribed for, as a substitute of getting HostArmada milk the servers’ capabilities.

One of a very powerful providers of a hosting firm is buyer help, how does your workforce guarantee well timed and efficient response?

We enormously worth our buyer help workforce and we be certain to be as quick as humanly attainable at any time when a consumer of ours wants assist. We have a strict coverage to immediately reply to all chat requests and a mean response time over a help ticket of 10-Quarter-hour.

We perceive you’ve got been self-funded until date, are there any out there alternatives for buyers or companions at Hostarmada?

As of the second we aren’t in search of any further investments in our enterprise. We are solely moving into strategic partnerships that may enhance the service that we ship to our customers. Investing into our enterprise would definitely be good as that may permit us to let’s say “accelerate” a few of our deliberate releases, nevertheless, buyers are normally taken with maximizing their returns, which may find yourself affecting the standard of service that we need to uphold. With that in thoughts, we want to hold transferring at our personal tempo and be sure that all the things is finished correctly with the client as the very first thing in our thoughts.

From your wealth of hosting expertise, what can be your hosting information to startups on how to decide on an excellent internet hosting?

I’d advise the entire clients to search for a service that’s maintaining with the occasions – makes use of the newest applied sciences and has a responsive crew that’s all the time there for them. If the corporate manages to do this at a respectful value, then it’s only a bonus. Get in contact with them, attempt to be taught if they’re valuing you and your online business as you’d anticipate them to. This is a powerful indication that your undertaking shall be in good fingers.

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