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Nielsen Plans Overhaul for Commercial Ratings, Will Track Viewers for Specific Ads


Nielsen has a brand new proposal for TV networks which were threatening for months to seek out different technique of measuring their audiences: Persist with the yardstick you already use.

The corporate, which has for a long time provided viewership counts which can be on the coronary heart of how TV retailers set promoting charges, plans in 2022 to overtake considered one of its most important tabulations. Since 2007, Nielsen’s “business scores,” or measures of the viewership of advert breaks on TV, have been on the basis of promoting negotiations between media corporations and Madison Avenue. Now Nielsen says it has the know-how to measure the audiences for particular person advertisements.

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“At present, consumers and sellers transact on ‘C3’, which gives the typical of all business minutes inside a program,” says Kim Gilberti, senior vp of product administration at Nielsen, responding to questions by way of e-mail. “As we transfer to a world the place linear tv is changing into extra addressable, it’s vital to have the ability to put up on the person advertisements that have been served. Nielsen’s know-how development offers us the flexibility to detect and credit score tuning occasions at this decrease stage of granularity.”

She provides: “Over time, we anticipate that consumers and sellers will start to transact in opposition to the person business metrics of a given advert, moderately than preserve the present assemble of wanting on the common of all minutes inside a program.”

Nielsen reveals its new talents at a fraught second. U.S. TV networks, pissed off by what executives say are defective methodologies, have began to strike out on their very own to create new measurement choices for advertisers. NBCUniversal, ViacomCBS, WarnerMedia and Univision have all solicited rival distributors to assist create new methods to measure audiences who’re more and more watching their TV favorites at instances of their very own selecting, normally by way of broadband know-how. Nielsen can also be grappling with a lack of accreditation for its nationwide scores service.

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The networks sometimes pay Nielsen tons of of tens of millions of {dollars} annually to get its viewers knowledge for TV packages and advertisements. Nielsen reported income of $637 million from audience-measurement actions in its third fiscal quarter.

The measurement firm says it has enlisted Excessive Attain, a know-how firm that may assist connect digital watermarks to most nationwide linear TV commercials, permitting for monitoring by Nielsen. Nielsen intends to launch that effort within the first half of subsequent yr.

”Nielsen has been engaged on this know-how enhancement for nicely over the yr.” Gilbrrti says. “That is the fruits of innovation, and meticulous testing to make sure that we will meet the trade’s altering wants.”

However the brand new particular person business viewership scores doubtless received’t be accessible in time for a essential enterprise interval. Gilberti says the brand new measure isn’t meant for use within the trade’s subsequent “upfront” market, when U.S. TV networks attempt to promote the majority of their business stock for the approaching programing cycle. As an alternative, Nielsen will begin gathering knowledge for use in what’s projected to be a brand new system of measurement that may work throughout linear and digital venues and is slated to debut in late 2022.

Nielsen’s effort doubtless units it in a race with the media corporations to see which facet can develop a brand new working system in a well timed method. The networks are attempting to construct new measurement ideas tailor-made for fashionable viewers behaviors, whereas Nielsen already has infrastructure the networks’ homeowners might not need to make investments closely in to launch. What’s extra, either side might want to have new efforts backed by the Media Score Council, an trade group that units measurement requirements, so as to win over skeptical advertising executives at high advertisers.

Previously, seismic modifications to the way in which TV scores are calculated have taken years to implement. To maneuver from Nielsen’s program scores to new “business scores,” TV networks, advertisers and media businesses spent months debating the ins and outs of the maneuver earlier than it grew to become official in 2007 after NBCUniversal and WPP’s massive GroupM shopping for operation struck a broad deal for $800 million in stock. Since that point, many offers have been primarily based on “C3,” or viewing of economic breaks as much as three days after their first airing.

In intervening years, nonetheless, business breaks have taken on new which means for customers who stream. Broadband video hubs like Hulu, Tubi, HBO Max and Peacock sometimes use fewer advertisements per hour, and sometimes ship particular advertisements to customers primarily based on their location and shopping for habits. In different phrases, the notion of a single viewer sitting via the identical business break as each different individual watching a selected video choice has shortly turn into relegated to the previous.

Each Nielsen and the networks can agree on one factor: The migration of TV viewers from the normal expertise of watching exhibits in linear vogue to new digital behaviors is happening sooner than anybody can observe. That’s forcing the whole trade to tackle the unenviable job of fixing an airplane after it has already taken flight.

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