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Best Conference Call Services Compared by Crazy Egg

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Connecting with staff and coworkers regionally and worldwide has by no means been extra necessary. After researching and testing dozens of convention name companies in the marketplace, we narrowed them all the way down to the highest choices on the market and recognized Nextiva as our greatest for many customers. It provides beneficiant convention attendee limits and a bunch of different nice VoIP options at an inexpensive value.

The Best Conference Call Services for Most


Best for Most

Get all the things VoIP can do, together with conferencing with beneficiant limits, at an reasonably priced value with Nextiva. Plans enable for each video and audio-only conferencing, plus the power to host video conferences for all the things from departmental conferences and firm coaching to public digital occasions, product demos, and webinars.

In the case of convention name software program, you need a supplier that doesn’t get in the way in which and means that you can do all the things you want. Nextiva provides you that and many extra, making it finest for many companies. 

Even on its least expensive plan, Nextiva permits for as much as 40 audio-only name individuals and as much as 250 video convention attendees. Conduct conferences and collaborate freely whereas additionally holding the potential for big product demos, webinars, and digital occasions. You additionally get display screen and file sharing for video conferences and the HD high quality you’d anticipate from one of many leaders within the VoIP communication area.

The 8 Best Conference Call Service Choices to Take into account:

  • Nextiva – Best convention name service for many
  • RingCentral – Best standalone conferencing answer
  • GoToMeeting – Best for preserving your distant group cohesive
  • Grasshopper – Best cell digital telephone system
  • ClickMeeting – Best for webinars and convention calls
  • Vast Conference – Best for fast convention calls
  • Zoom – Best for internet hosting video convention calls
  • – Best free convention name service
  • When It Makes Sense to Make investments Into Conference Call Services

    Any enterprise that should make calls or host conferences with greater than two individuals can profit from a paid convention name service. 

    Moreover, convention calling companies are particularly useful for companies with distant groups or multi-site places. On prime of that, it’s additionally a good way to speak with purchasers or give displays. 

    Even you probably have a conventional workplace setting together with your complete group on-site, convention calls can facilitate collaboration with distributors, purchasers, prospects, and companions who aren’t within the workplace with you.

    Premium convention calling companies exist for communication at scale, usually for enterprise use. So if that you must hop on a name with just some individuals or need to make calls on a private degree, you don’t want an entire convention name service.

    Platforms like Slack, Skype, Google Meet, and even conventional three-way calling work simply high-quality for these kind of conditions.

    Nevertheless, a full-scale convention name service is wise if you happen to’re a distant group, must help greater than a handful of individuals, or need entry to superior options like inner communication, video conferencing, and name recording.

    #1 – Nextiva — The Best Conference Call Service for Most

    Nextiva Logo


    Best for Most

    Get all the things VoIP can do, together with conferencing with beneficiant limits, at an reasonably priced value with Nextiva. Plans enable for each video and audio-only conferencing, plus the power to host video conferences for all the things from departmental conferences and firm coaching to public digital occasions, product demos, and webinars.

    VoIP and video calling have made convention calls a vital a part of any enterprise. These days, the wants from convention calling options are extra diversified and dynamic—chances are high, you need one answer that works as effectively on your small group huddles because it does for departmental or company-wide conferences.

    That’s the place Nextiva is available in.

    With Nextiva One, you get a full-fledged voice and video calling answer with faxing and group messaging on each plan, plus texting and extra in premium packages.

    Conferencing is baked into this all-purpose communication answer. With Nextiva’s Skilled plan, you possibly can maintain limitless convention calls—each voice and video. The one restrict is the variety of individuals, which is capped at 40 for normal convention calls and a beneficiant 250 for video conferencing.

    That’s sufficient for lots of companies and organizations. For between $21.95 and $27.95 per person per 30 days, you get all of this:

    • Limitless 1:1 voice and video calling
    • Limitless conferencing
    • Limitless faxing
    • Textual content messaging
    • Cell and desktop app
    • Toll-free and native numbers

    Pricing adjustments primarily based on the variety of customers you’ve gotten—fewer customers means the next invoice and vice versa.

    Your small groups and division huddles might be enhanced, too, by the straightforward collaboration in Nextiva video calls. Share screens and recordsdata with a click on, making it a cinch to get all people working collectively irrespective of the place they’re positioned.

    Must accommodate extra individuals? The Enterprise plan is simply $10 greater than Skilled and permits for a vast variety of individuals.

    The probabilities actually open up there. Not solely are you able to get any variety of your group’s members on a name collectively, however you possibly can make the most of Nextiva for inner or public-facing digital occasions, lessons, webinars, and workshops.

    For many customers, you’re between $20 and $40 per person per 30 days for a full-fledged communication and conferencing answer. Funds-minded orgs can maintain their Nextiva plans on a budget facet whereas growth-minded ones can get all the things they want and nonetheless have a invoice that’s simple to swallow.

    Get it multi functional package deal by reaching out to Nextiva right this moment.

    #2 – RingCentral — The Best Standalone Conferencing Resolution

    RingCentral Logo


    Best Standalone Resolution

    Host calls with as much as 100 individuals with out ever paying a penny utilizing RingCentral’s standalone conferencing software program or improve to an all-in-one enterprise communications platform encompassing video, telephone, messaging, and collaboration instruments for $27.99 per person per 30 days.

    RingCentral is among the hottest communication instruments in the marketplace. No matter what forms of convention calls that you must make and the options you want, RingCentral is versatile sufficient to match your wants.

    Other than its sturdy collection of enterprise communication instruments in a single package deal, there’s additionally a standalone convention name plan that’s good if that’s all you want.

    It can save you a ton of cash going this route if you happen to don’t want inner messaging and telephone companies.

    RingCentral's video conferencing tool

    The no-risk choice of RingCentral’s free plan means you possibly can take a look at drive it for as much as 100 individuals. Most suppliers provide you with a free trial interval, however RingCentral provides you unimaginable worth free of charge perpetually—you possibly can strive it for so long as you need to to see if it’s an excellent match for you and your group.

    Should you want extra individuals or superior options, the Professional+ plan is $11.99 per person. With it, you possibly can host conferences with as much as 200 individuals, retailer as much as 100 hours of video recordings, and entry superior analytics.

    The excellent news is that you simply solely want one or two individuals with the paid plan—managers can improve to Professional+ to host longer conferences with extra individuals whereas everybody else stays on the free plan.

    Nevertheless, if you happen to’re in search of an all-inclusive communications platform, RingCentral Workplace, the all-in-one communications platform, is the way in which to go.

    RingCentral Workplace consists of all of the convention name options above plus the additional benefit of further communication and collaboration instruments, like an entire telephone system, Slack and Microsoft Workplace integrations, doc sharing performance, and CRM integrations on the upper tiers.

    You may even combine with customized, industry-specific instruments to enhance collaboration and streamline communications throughout your online business.

    The Customary Plan is the most affordable paid plan that features audio and video conferencing, beginning at $27.99 per person per 30 days. It comes with tons of additional options, together with:

    • Free enterprise telephone numbers
    • SMS textual content messaging
    • Limitless web faxing
    • Inside messaging and doc sharing
    • Limitless audio conferencing (as much as 1,000 individuals)
    • Video conferencing (as much as 100 individuals)
    • 24-hour max assembly period
    • HD video and voice
    • Call recording

    RingCentral is a wonderful alternative if that you must host convention calls with fewer than 100 individuals (which you are able to do fully free of charge) or want an all-in-one suite of enterprise communication instruments.

    Get began free of charge right this moment!

    #3 – GoToMeeting — The Best for Conserving Your Distant Crew Cohesive



    Best for Distant Groups

    Host calls with as much as 3,000 individuals in just some clicks with an extremely easy person interface. Take pleasure in options like display screen sharing, limitless recording, and 25 lively webcams. Paid plans begin at $12.

    Distant work and the software program that makes it attainable are rising developments. Whenever you need to maintain your group tight-knit however the group is scattered like dandelions in a area, you want a technique to maintain them collectively and on the identical web page whereas giving them the prospect to work together head to head.

    GoToMeeting is among the best methods to facilitate distant collaboration.

    It makes working with distant groups tremendous simple. Even if you happen to’ve by no means used convention name software program earlier than, GoToMeeting takes just some minutes to rise up and operating. And also you don’t want any technical help or infrastructure to begin utilizing it.

    Internet hosting and becoming a member of calls takes just some clicks, making it simple for everybody (together with those that aren’t tech-savvy).

    The flexibleness of a distant work surroundings as a very digital enterprise is now a part of on a regular basis life. GoToMeeting has centered virtually solely on enhancing and sustaining an infrastructure that may help this type of collaboration that lets your complete group work collectively easily.

    With GoToMeeting, you possibly can host audio and video conferences from any system, together with Mac, PC, iOS, and Android—permitting your group to begin, be a part of, and facilitate with any system.

    Conferences can have as much as 25 lively webcams seen directly and all plans embody limitless cloud recording so that you by no means have to fret about taking notes.

    Moreover, GoToMeeting has all of the options that you must run profitable convention calls, together with:

    • SSO login
    • Calendar integrations
    • Assembly transcription
    • Video to slip and slide to PDF
    • Screenshare and drawing
    • Word taking options
    • Diagnostic experiences

    You may even give pc and mouse management to individuals throughout a video name, which makes distant group collaboration simpler than ever.

    It’ll additionally assist for coaching or troubleshooting, too.

    One in all GoToMeeting’s latest options is a Slack integration that permits you to launch a brand new assembly straight inside Slack so that you don’t have to fret about switching between tabs or establishing a brand new room. Merely click on as soon as to begin a brand new assembly with everybody you’re chatting with.

    One other new characteristic is risk-based authentication which mechanically detects malicious or suspicious habits and blocks these individuals.

    Whether or not it’s somebody becoming a member of from an unknown system or a location mismatch, you possibly can relaxation simple realizing your accounts are safe.

    Each new options can be found on each plan, too.

    On greater tiers, there’s additionally a sensible assistant that makes use of machine studying to mechanically seize motion objects from conferences and create an inventory of assembly highlights for everybody to evaluation.

    However the perfect half? GoToMeeting is reasonably priced. Pricing is billed on a per-organizer foundation, with paid plans together with:

    • Skilled — $12 per 30 days
    • Enterprise — $16 per 30 days
    • Enterprise — Customized charges

    The Skilled and Enterprise plans accommodate as much as 150 and 250 individuals, respectively. And the Enterprise answer can host convention calls with as much as 3,000 individuals

    Strive GoToMeeting free for 14 days. 

    #4 – Grasshopper — The Best Cell Digital Cellphone System

    Grasshopper Logo


    Best Cell Digital Cellphone System

    Host calls with as much as 10 individuals and switch your private telephone right into a enterprise telephone with a free native quantity. All plans embody a full suite of cell digital communication instruments with convention calling included. Plans begin at $26 per 30 days.

    Grasshopper isn’t a conventional convention name software program, however it nonetheless deserves a spot in our prime picks due to its versatility. Slightly than being solely for convention calling, it’s a digital telephone system for small companies.

    The cell app permits you to flip your private telephone right into a enterprise telephone with a separate telephone quantity and voicemail system that can assist you separate private calls from enterprise exercise. It’s not good for everybody, however it’s a good way to bundle convention name necessities with a digital telephone system if that’s one thing you want.

    Grasshopper's virtual phone system

    All you must do is choose your new telephone quantity, select your plan, obtain the app, and join your current private telephone quantity. It takes lower than 5 minutes to arrange and is among the easiest choices on our listing.

    With Grasshopper, you get limitless convention calls with as much as ten individuals. Nevertheless, you must manually name every particular person you need to add reasonably than having them name you. It’s much less conventional and fewer simple than different convention calling instruments, however it will get the job finished.

    On prime of that, all Grasshopper plans embody:

    • A free vainness or native telephone quantity
    • Customized greetings, telephone extensions, and name dealing with
    • Call forwarding and enterprise SMS messaging
    • Voicemail transcription companies
    • Call forwarding and transfers
    • Incoming name management
    • Detailed name experiences
    • Digital faxing

    One other useful characteristic we love is the power to arrange automated textual content message follow-ups if you happen to aren’t capable of reply. You may program the system to textual content your caller and allow them to know what to anticipate from you within the few days—we like to incorporate information on once they’ll hear again from us and a brief thanks message.

    It’s a good way to remain on the prime of their thoughts, even if you happen to don’t reply or get again to them instantly.

    Paid plans begin at simply $26 per 30 days for one quantity and three extensions, making it one of many extra reasonably priced decisions on our listing.

    Pricing goes as much as $44 per 30 days for 3 numbers and 6 extensions. And the highest tier is $80 per 30 days with 5 numbers and limitless extensions. you possibly can strive it free for seven days earlier than investing to see if it’s best for you.

    With that mentioned, if you happen to don’t want these additional digital telephone system options, you’re higher off utilizing a extra conventional convention calling service, like GoToMeeting or RingCentral.

    #5 – ClickMeeting — The Best Conference Call Service for Internet hosting Webinars

    ClickMeeting Logo


    Best for Webinars and Conference Calling

    Host enterprise conferences with as much as 25 individuals and streamline reside or pre-recorded webinar processes for your online business. Plans embody a full suite of webinar internet hosting and convention calling instruments. Paid plans begin at $25 per 30 days.

    Webinars are a good way to share your information, and so they’re gaining popularity than ever.

    But internet hosting webinars can really feel like a technical nightmare.

    ClickMeeting provides the perfect of each worlds with the choice to host webinars and inner convention calls all with the identical platform. It consists of all kinds of sturdy instruments for each conditions at an reasonably priced value for companies of all sizes.

    ClickMeeting Webinar hosting

    Nevertheless, you possibly can solely have as much as 25 individuals in convention calls whatever the plan you select. That is fairly restricted in comparison with different convention name service suppliers.

    Should you anticipate extra individuals in your conferences, you’ll want to decide on one other supplier on this listing.

    Nevertheless, if 25 individuals is greater than sufficient for you, you additionally get entry to all kinds of superior webinar and conferencing options, together with:

    • Limitless conferences and webinars
    • As much as 4 cameras throughout webinars
    • HD voice and video high quality
    • Display screen sharing, management, and presentation mode
    • Whiteboards, polls, surveys, and personal chat
    • Actual-time chat translation
    • CTA buttons and touchdown pages
    • Customized branding

    And you’ll even promote webinar seats so as to add a brand new income stream to your online business. The software program consists of all the things that you must arrange, schedule, and run premium webinars.

    As you possibly can see, plenty of these options are overkill for normal inner convention calling.

    However, if you wish to host reside webinars and host inner convention calls, ClickMeeting is our prime suggestion.

    Paid plans begin at $25 per 30 days paid yearly, making it one of many dearer choices on this listing. However you possibly can strive it free for 30 days to see if it’s an excellent match earlier than paying a penny.

    #6 – Huge Conference — Best For Immediate Calling

    Vast Conference

    Huge Conference

    Best For Immediate Calling

    Must hop on a fast name to talk together with your group? Possibly you need to get in contact with a shopper you have not talked to shortly. No matter who that you must discuss to, Huge Conference is a wonderful non-schedule-based various that accommodates as much as 500 individuals with no limits or restrictions.

    Huge Conference is ideal for spontaneous convention calls. You can begin a convention name wherever, anytime, with out having to pre-schedule.

    Plus, each Huge Conference person will get their very own distinctive quantity. And beginning conferences is a breeze. To start out one, merely dial the quantity and enter your entry code. 

    Whereas Huge Conference is right for fast conferences, the service additionally helps pre-scheduling conferences as effectively.

    And you’ll benefit from operator-assisted calls, too.

    Should you go for operator-assisted calls, Huge Conference makes use of skilled and courteous operators who welcome and establish your callers, making it a perfect answer for calls with lots of people.

    And so they supply numerous collaboration instruments, together with display screen sharing, convention recording, doc sharing, and file transfers. 

    HD video and audio comes built-in to each plan, so that you don’t have to fret about poor name high quality disrupting your conferences even on the lowest tier.

    If that you must host convention calls with individuals throughout the globe, Huge Conference helps worldwide calls with 70+ nations. So, you don’t have to fret about worldwide charges or disrupted connections.

    Right here’s a fast look on the Huge Conference plans and pricing:

    • Necessities — $11.99 per person per 30 days (as much as 10 individuals)
    • Customary — $15.99 per person per 30 days (as much as 100 individuals)
    • Skilled — $31.99 per person per 30 days (as much as 250 individuals)
    • Enterprise — Customized pricing (as much as 500 individuals)

    General, Huge Conference can accommodate convention calls of all sizes. The Enterprise plan doesn’t host fairly as many callers as different platforms in the marketplace. However most customers most likely gained’t attain that variety of individuals.

    Plus, you possibly can strive Huge Conference free for 14 days. 

    #7 – Zoom — The Best For Video Conferencing



    Best Video Conferencing

    Since early 2020, Zoom has turn into a family title for nearly everybody—for good purpose. It is video conferencing feautres are free for group requires as much as 40 minute conferences and 100 individuals. Paid plans begin at $149.90 per 12 months with no cut-off dates. Excellent for brief conferences and private use.

    Zoom has rapidly turn into a world chief within the communications area. The corporate noticed a surge in new customers because the COVID-19 pandemic pressured individuals in all industries to work at home. 

    Whereas most convention name companies have a video conferencing characteristic, Zoom specializes on this class. 

    Zoom boasts a widely known buyer listing with manufacturers like Ticketmaster, Slack, Pandora, Dropbox, GoDaddy, Uber, Western Union, Caesars Leisure, and extra. 

    The platform helps as much as 1,000 video individuals and 10,000 viewers. It’s reasonably priced, simple to make use of, and constructed to scale.

    Laptop computer and desktop customers don’t have to put in any software program to affix or begin a name, making it one of many easiest conferencing instruments in the marketplace.

    All customers need to do is click on a hyperlink and settle for the Zoom browser shopper.

    With that mentioned, it solely works with Firefox, Chrome, Edge, and the newest launch of Safari, so cell customers must obtain an app to apply it to their telephones.

    A few of Zoom’s standout options embody:

    • Collaboration-enabled convention rooms
    • Cross-platform messaging
    • File sharing
    • Video webinars
    • Calendar sync
    • Recordings and transcripts
    • Cell conferences

    Zoom begins at $149 per 12 months per host. This helps conferences with as much as 100 individuals. Enterprise plans help conferences with as much as 300 individuals and begin at $199.90 per 12 months per host. 

    The one downside of Zoom is its safety. There have been points reported of hackers disrupting conferences. However the firm says they’ve addressed these issues to forestall this from occurring. 

    You should use Zoom free of charge with 40-minute conferences and as much as 100 individuals. 

    #8 – — Best Free Service


    Best Free Service

    Free convention calls with as much as 1,000 individuals. Call recording, display screen sharing, chat, and presentation instruments included.

    Because the title implies, is 100% free. They’ve been offering free convention calling companies for almost 20 years. 

    The platform was constructed for nonprofits, college students, and charities. It’s run on the idea that everybody ought to have entry to free audio and video conferences. However with that mentioned, anybody can use it.

    Among the prime highlights, options, and advantages of embody:

    • As much as 1,000 individuals
    • Display screen sharing
    • Recordings
    • Drawing instruments
    • Swap presenters
    • Personal chat
    • Cell app
    • Call historical past
    • Call element experiences
    • Customized assembly partitions
    • World entry

    Since its inception, the platform has facilitated greater than two billion calls worldwide. It’s not fairly as superior because the options tailor-made towards companies, however it’s nonetheless superb.

    Whereas the service is free, they do settle for donations. The common contributor donates $6 per 30 days, however you possibly can pay no matter you need. Alternatively, you possibly can at all times maintain it free perpetually.

    Methodology For Selecting The Best Conference Call Service

    Discovering the perfect convention name service might be robust if you happen to don’t know what to search for. However there’s a sure methodology that you need to observe as you’re procuring round.

    Right here’s a more in-depth take a look at the factors we evaluated whereas narrowing down the winners on our listing. I’ll clarify why these elements matter in higher element under—then you possibly can weigh all the things in accordance with your private wants. 

    Flexibility With Each Call Sort You Want 

    If you wish to survive in right this moment’s digital world of enterprise, that you must be versatile. Oftentimes, companies might want to make each video or audio convention calls primarily based on a shopper’s state of affairs or accessibility wants. 

    In that case, having a convention name service supplier that provides you a number of name codecs is essential. 

    This additionally goes for options that enable you to schedule conferences with ease or collaborate with bigger teams via clear HD video and audio. 

    Think about not having dependable video and audio when making an attempt to shut a take care of a shopper—the decision is pixelated and lagging and also you’re lacking each different phrase the shopper says. That is unprofessional and gained’t improve confidence in your model to do an ideal job with future initiatives. 

    Enterprise is international and shifting extra in the direction of internet-based communication, inner messaging, and file sharing. Extra offers are closed over webinars and convention calls than ever earlier than. 

    It’s extraordinarily necessary you take note of the flexibleness and extra functionalities your convention name supplier provides. 

    Cell Gadget Integration

    Take into consideration this for a second—isn’t the best worth of convention calling the power to speak with groups, purchasers, enterprise companions, and organizations from wherever?  

    What good is the power to attach with others world wide if you happen to can’t apply it to any system? 

    Enterprise by no means stops. When that you must assist a group member dive deep into fixing an issue,  you need it to be simple and out there to you. A number of suppliers on this listing provide you with this peace of thoughts. And, let’s face it, sitting on a park bench assembly with a shopper is a lot better than being chained to a laptop computer within the workplace. 

    For instance, video conferencing with Zoom permits you to use your cell phone or pill to take enterprise conferences in essentially the most surprising locations. 

    Dependable software integration, too, is a should. The important thing phrase is dependable. 

    There are a number of suppliers that provide cell apps, nevertheless they’re mediocre at finest. The calls are uneven and the video high quality is lower than favorable. We even discovered suppliers that say they provide CRM and undertaking administration integration, however they weren’t absolutely practical.

    So if you end up choosing your service supplier, that you must take a look at, take a look at, and take a look at once more. Use your trial interval to make use of and critique a very powerful options you want for your online business.

    And if we’re being sincere right here (as we at all times are at Crazy Egg) each thriving enterprise might want to have a top quality choice for cell convention calling and collaboration. That’s the way in which trendy enterprise works. In actual fact, it might be the rationale you signal the biggest contract of your profession… or end up steaming mad that you simply didn’t shut the deal.

    Keep away from The Assembly Dimension Shock

    Although we appear to be popping out of the hardest 12 months now we have had and our world is getting again to regular, all of us can agree enterprise on-line has grown—and can proceed to—as now we have turn into snug with working remotely. 

    Some companies don’t even have an workplace, simply staff unfold world wide working collectively from distant places. Even large organizations lean closely on some quantity of distant staff. 

    If you find yourself contemplating your convention name supplier, you need to know with no doubts that it will probably deal with the demand of 100, 200, and even 6,000 individuals at a time with no surprises. 

    If audio calls, and video convention calls are necessary in your online business, say to ship a quarterly temporary to your complete enterprise workers, or a state of the union on main adjustments to your model you don’t need the dimensions of your assembly to be the rationale your presentation is derailed. 

    The suppliers on this listing provide the choices for tons of if not hundreds of individuals on the decision with zero concern about high quality or efficiency. Have a look at the participant thresholds of their pricing packages, so you possibly can select a plan that accommodates you however doesn’t cost you for greater than you want. 

    Immediate Call Collaboration That You Gained’t Fumble

    Visible aids at all times assist us study and, if you end up on a convention name, the power to attract on display screen or share a file immediately enhances the standard of what you’re speaking. 

    These assist with instructing name individuals an idea, giving them a transparent visible of what you imply, and rising the engagement and interplay on the decision.

    A characteristic like Q&A polls provides you immediate suggestions about how individuals are understanding your presentation. You may make collaboration a stroll within the park with reside chat and in-call assembly scheduling. 

    When you’ve gotten options that will let you document calls and even transcribe them, you possibly can share them with purchasers and provides them one thing to refer again to later.

    This type of collaboration mixes convention calling companies with undertaking administration practices, giving your online business the additional edge you want.

    Nextiva Logo


    Best for Most

    Get all the things VoIP can do, together with conferencing with beneficiant limits, at an reasonably priced value with Nextiva. Plans enable for each video and audio-only conferencing, plus the power to host video conferences for all the things from departmental conferences and firm coaching to public digital occasions, product demos, and webinars.


    For many customers, Nextiva and RingCentral are our prime decisions. The standard, options, and pricing are perfect for the vast majority of companies and private use circumstances. 

    Nevertheless, there are plenty of different nice choices to select from.

    So, be sure that to observe the methodology and suggestions we talked about to seek out the perfect convention name companies, relying on what you want.

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