An Epic Journey About Being a WordPress Services Reseller Using WPMU DEV

A narrative of 1 WordPress developer’s expertise – from when a consumer arrives, to engaged on net growth, billing — and past.

This text will take you thru the whole journey, from when a consumer first contacts you to the ultimate outcome, with a fast demo of getting their website arrange merely and simply, via to configurations, internet hosting, billing, and extra. Watch as our net developer, Bob, helps Stephanie’s carwash web site come alive, with all necessities included.

You’ll be attending to know Bob effectively on this article.

See how your journey compares, and whether or not you’re making the most of the entire instruments at your disposal as a WordPress companies reseller, right here at WPMU DEV.

We’ll be displaying how Bob:

After all, each consumer, website, and state of affairs can be totally different. That is a very streamlined instance with Bob, the place we’ll assume all goes effectively with out back-and-forth consumer suggestions, tweaks, and extra. For the sake of a transient presentation, we’ll maintain Bob’s demo pretty easy and canopy the fundamentals.


To hitch in on the enjoyable, for those who’re not a WPMU DEV member, give us a attempt free of charge. You’ll be capable of observe together with Bob and take a look at internet hosting reselling for your self!

The Journey Begins…

Meet Bob.

Image of Bob.“Hello!”

Bob runs a WordPress growth company. Only recently, he added internet hosting reselling to his companies with the assistance of WPMU DEV.

One afternoon, as Bob was engaged on some enterprise on-line, he heard a “ding” and observed an e-mail had arrived from Stephanie. Stephanie simply opened up a new carwash, known as That’s Awash Carwash, and he or she desires a new web site.


Bob scrolls via the transient Stephanie offered. A number of the important particulars embody:

  • Internet hosting
  • Visuals (provided by the consumer)
  • Checkout Kind for Month-to-month Carwash Membership
  • Month-to-month Experiences and Upkeep

Good. Figuring out what the consumer desires, Bob places collectively a quote and sends it to Stephanie. A day later, one other e-mail is available in. The quote’s been accredited, and Stephanie is keen to have Bob create the That’s Awash Carwash web site!

Now, it’s time for Bob to roll up his sleeves and get to work.

Get Began With Consumer Billing

Bob will get began by including Stephanie as a consumer in Consumer Billing. Consumer Billing is a full-scale automated, and free billing system for WPMU DEV members and purchasers. It takes simply a few moments to get her added (see how straightforward it’s right here).

As soon as she’s within the system, he units up an bill to gather an preliminary cost for his companies.

Clearly, each designer has their very own cost strategies. Bob determined to cost $1200 for the complete growth of this website. He desires a cost of $800 to get the undertaking began, and the opposite $400 as soon as accomplished.

Then, when it’s all arrange, he’ll be utilizing Consumer Billing to place Stephanie on a web site upkeep/internet hosting program that may invoice her robotically every month (which we’ll get into later).

To get Stephanie her invoice, he does all of it via The Hub below Consumer Billing. It may be accessed immediately from a website, The Hub overview, or the Consumer Billing tab. Then, Bob simply clicks Invoice Consumer.

Where to send a bill from in Client Billing.Bob can ship a invoice in a few clicks from right here.

On the subject of creating the bill, it’s fully white-labeled, so Bob provides his personal branding, data, and likewise a little memo about what this invoice is for. His branding is saved for future use with different purchasers, too.

This has all of the necessities, like value, description, and that it’s due.

When he’s all set, it’s despatched off to Stephanie’s inbox.

Not too lengthy after, Bob will get an e-mail notification that Stephanie has paid the invoice (boy, that was fast!). She did all of it on-line as a result of he enabled her entry to her invoice, which makes it handy and straightforward to pay and receives a commission.

This paid invoice can be mirrored in Consumer Billing the place it’s highlighted inexperienced and marked PAID.

An image of the paid invoice.The paid bill displays the date, quantity, and extra detailed details about the cost.

For additional detailed data on the best way to arrange invoices, add purchasers, and extra, take a look at this text.

With cash within the financial institution, he’s able to get into the nitty-gritty of making the positioning.

As a WPMU DEV member on the Freelancer or Company plan, Bob has immediate one-click entry the place he can simply arrange and configure devoted, absolutely optimized, white-label managed WordPress internet hosting accounts for all of his purchasers (with area identify registrations coming quickly) — all from his personal Hub!

So, with Stephanie’s WordPress website creation, Bob determines what kind of design and website could be finest for a carwash enterprise after doing a little analysis.

He then considers his choices. Bob can create one from scratch, clone an current website, or use a premade template. All of that is achieved from The Hub.

After cautious consideration, he browses via WPMU DEV’s Premade Templates (which will be discovered below My Websites>Website Template>WPMU DEV Templates), and decides the Enterprise web page builder is the best way to go.

Where you get the business template.This web page builder is modern and ideal for enterprise.

It’s all arrange, and he can implement among the photographs the consumer offered rapidly and simply. Plus, its format is easy and ideal for Stephanie’s carwash enterprise. Rating!

So now Bob must create a new hosted website and begin constructing from the muse that this web page builder supplies.

He clicks on the plus signal to Create a Website and picks the Clone choice to implement the enterprise format.

Where you clone a site.The Clone possibility makes it easy as ever to get a new website began.

Going via the method will create a non permanent website URL. To see the best way to arrange a cloned website intimately, remember to take a look at this text.

At this level, Bob can arrange a staging setting if he’d like or use the temp URL. Establishing a staging setting is useful if there’s no earlier website or area.

Contemplating he’s utilizing a premade template, he’ll knock this one out reasonably rapidly, so he’s choosing simply the temp URL and doesn’t really feel a want for staging.

Add In Consumer’s Branding

Bob’s going to go forward and change the premade photographs within the template with the purchasers’, together with including crucial data. It doesn’t take lengthy earlier than the brand new website begins to return collectively!

Right here’s a have a look at the homepage…

Image of That's Awash Carwash homepage.I need to go to That’s Awash Carwash already!

As soon as he has all of this carried out, he’s able to tweak and use among the Professional plugins that come included with each WPMU DEV membership.

Implement Plugins From The Hub

While you create a new website with a premade template, all crucial plugins are already put in and activated for you. There’s nothing else that Bob must do to get the necessities.

He can view all of them from The Hub within the Plugins space.

The preinstalled plugins.All of those plugins are already put in and activated.

After all, there can be some changes to be made right here. Additionally, the entire different Professional plugins will be activated free of charge at any time from The Hub (e.g. Branda, Hustle, and so forth.).

For now, Bob has determined to create a Forminator subscription kind for carwashes. That’s straightforward to do with the Forminator Stripe Subscription Add-On.

Where you set up a Stripe subscription.It’s straightforward as ever to get subscriptions arrange and carried out.

It doesn’t take a lot effort for Bob to get this characteristic carried out in order that clients can subscribe to Stephanie’s month-to-month carwash service.

He contains fields for patrons’ identify, handle, cellphone quantity, and extra. Plus, a buyer can subscribe to the month-to-month subscription service by getting into their bank card data.

A subscription form.A subscription kind is a cinch to create.

If Stephanie desires any adjustments, Bob can at all times implement coupons & reductions, e-signatures, and extra with Forminator.

Study extra about how straightforward it’s to incorporate Forminator subscriptions on this article.

Different Plugins…

Bob additionally connects Beehive Professional with Google for analytics, implements Defender Professional’s safety suggestions, and runs a fast setup for website positioning with SmartCrawl Professional.

Additionally, he can begin organising emails for That’s Awash Carwash (every account hosted with WPMU DEV will get ten free e-mail accounts – and extra can be found). Learn the way to create e-mail accounts and be taught extra about it right here.

Simply a Quick Time Later…

Earlier than he knew it, Bob had the net design in a good place. “I feel she’ll prefer it,” he says, as he sips his espresso.

He despatched the temp URL to his consumer for suggestions.

Stephanie will get again with a thumbs-up. That’s at all times a good signal.

Transfer a Website From a Temp URL to Area

Bob goes forward and strikes the positioning from a temp URL to its precise area.

All of that is achieved from the positioning>Internet hosting>Domains. It’s simply a matter of including a area, updating the DNS, and a few extra steps to make your customized area main.

Where you add DNS to make your site live.It’s straightforward as ever to get a temp area to your customized area – and make it dwell!

When a website is able to go dwell, Bob is in enterprise. It’s straightforward to do due to this guidelines in WPMU DEV’s documentation. Plus, if he has any difficulties, he can at all times chat with help 24/7.

He provides Stephanie all of her firm’s new e-mail account data and a hyperlink to the dwell URL, so she will begin advertising and marketing it instantly.

Properly Executed!

He’s fairly comfortable about how fast and straightforward the method of organising a carwash web site was. It made him need to go to Stephanie’s carwash himself and wash his automotive, so after ending his espresso, he did.

Car wash image.Bob is eagerly awaiting his clear automotive.

Now that every one is up and working, it’s time to…

Set Up Subscription-Based mostly Billing

To make issues straightforward for his consumer, he’s going to place her on a subscription-based billing system. This may cowl her month-to-month internet hosting, service, and upkeep.

Just like the preliminary bill, all of those options will be run from Consumer Billing.

The billing screen.This overview of Bob’s consumer, Stephanie, exhibits what’s been paid, her contact data, and a lot of different detailed data.

Bob’s charging $75 monthly for website upkeep and $15 a month for internet hosting. This offers him a month-to-month recurring income (MRR) of $90.

He has all of those arrange as subscriptions, so it’s robotically billed each month.

The subscriptions in client billing.The 2 subscriptions that Stephanie has for That’s Awash Carwash.

To arrange subscriptions in Consumer Billing, all Bob needed to do was arrange a new service and apply it to Stephanie. Stephanie will get the choice to pay her invoice in her consumer portal, or she will mail a examine, and Bob can manually mark it as paid as soon as it’s acquired.

Bob additionally sends her the ultimate stability bill of $400 for the completion of her website growth.

If he had any points with Stephanie paying (she appears cool, so I doubt it), one of many steps Bob can take is password safety, so the consumer can’t log in till paid. Additionally, he’ll get notifications of any overdue invoices, in the event that they have been to happen.

To learn the way Bob arrange subscriptions, produced invoices, and extra, take a look at our article on the best way to develop into a internet hosting reseller.

Now that Bob’s getting paid, the service is all arrange, and all seems good, it’s important for him to…

Monitor That’s Awash Carwash and Reporting

As talked about, one of many companies Bob is doing for his consumer is website upkeep, which incorporates monitoring the positioning to make sure that it’s at all times up and working.

Fortunately, in The Hub, that’s so simple as ever with The Hub’s Overview. From right here, he can monitor safety, uptime, examine for updates, clear cache, view storage, and tons extra.

The Hub overview.The Overview has Bob lined with detailed details about Stephanie’s web site.

He may even get a glimpse of his revenue from Stephanie from the Consumer Billing space, which makes for a good shortcut and look of what’s are available in (as a substitute of going to the precise Consumer Billing part).

Client billing area in The Hub.As you’ll be able to see, his MRR from Stephanie is $90.

Plus, Bob can schedule white labeled stories to ship to Stephanie about analytics, safety, efficiency, and extra – giving her peace of thoughts that every one is effectively together with her website. Stephanie requested this within the transient, so it’s nice that it’s really easy to implement.

Example of a white labeled report.Bob placing collectively a white-labeled report for That’s Awash Carwash.

As soon as completed, a copy of the report can be emailed to Stephanie, the place she will assessment the entire particulars and sleep effectively figuring out that her website is maintained.

Job Properly Executed!

Bob can pat himself on the again. The location is nice, it’s maintained effectively, and he has a nice consumer relationship with Stephanie. Her carwash enterprise is booming and a ton of gross sales for her carwash subscription service are coming from her web site.

Bob did so nice, he observed a 5-star assessment on Yelp! from Stephanie!

Image of Bob with a 5-star review.Bob’s fairly comfortable.

Over time, his good opinions began piling up, and Bob’s WordPress enterprise took-off. He was simply capable of handle lots of of purchasers from The Hub, and all of his website administration instruments (plugins, stories, and so forth.) have been at his disposal (free of charge!).

Promote Your WordPress Services Underneath One Roof

So, how do your WordPress company or companies evaluate in the case of getting from A (a consumer contacts you) to Z (website administration and billing)?

Hopefully, you noticed how effectively Bob’s journey all got here collectively to create an superior WordPress website for Stephanie’s carwash that acquired him a 5-star assessment.

To recap, right here’s what he did to run a worthwhile “one-stop” WordPress companies enterprise:

  • Internet hosting: He makes use of WPMU DEV’s absolutely devoted, white-labeled, quick, and supported internet hosting accounts for purchasers.
  • Consumer Billing: WPMU DEV members have free entry to white-labeled billing that creates invoices, subscription funds, permits purchasers to pay on-line, and extra, which Bob used for all of his monetary administration.
  • Website Creation Instruments: He used templates, cloning, configs, and extra for creating WordPress websites rapidly and simply.
  • Help: When he wants assist, he has 24/7 knowledgeable help for any WordPress points.
  • Expertise and Skillset: That is the place Bob shined, by providing skilled WordPress companies!

We understand this was a fundamental instance and that being a web site developer does take time, information, and dedication to nail any net design. Nevertheless, with all that’s included with a WPMU DEV membership, the method is simplified.

Wish to be like Bob?

Presumably, on this instance, you picked up on some options that you’ll have not been conscious of, or aren’t implementing. Or, perhaps you completely relate to Bob and use the identical WordPress administration strategies that this story lined!

Both method, simply know that we’re continuously bettering. There’s far more forward for consumer billing, The Hub, our plugins, and extra — to assist maintain your WordPress enterprise rising extra effectively than ever.

And as talked about firstly of this text, give us a attempt for free for those who’re not a member but. We not solely present the constructing blocks (internet hosting, web site, plugins, and so forth.), we additionally provide you with all of the instruments you want to run your WordPress enterprise (Consumer Billing, 24/7 help, stories, and so forth.).

You can also have a shiny (like a washed automotive shiny) new internet hosting reselling and full WordPress enterprise below one roof very quickly.


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